About Our Office
Office Hours
Appointments
Telephone calls
Emergencies
Support staff
Patient records

 

Patient Satisfaction
Doctor-patient relations
Second opinions

 

Payment
Office services
Health insurance
Managed care
Reimbursement specialist

 

 

Patient Forms

Patient Registration
Medical History
Review of Systems

 

About Our Office

Office Hours
Monday through Friday, 8:00 am to 5:00 pm

Appointments
Examinations and consultations are by appointment only. Most of our patients are referred by other doctors for consultations. Your doctor's office will probably arrange such an appointment. If you have not been referred here but you have been told that you have a retinal problem and would like a second opinion, call our receptionist to make an appointment on a specific date, at a specific time. We make every effort to honor appointment times. If you are unable to keep your appointment, or are going to be late, please call the office as soon as possible to reschedule. This courtesy allows us to be of service to other patients.

Telephone calls
Please do not hesitate to call our office if you have any questions regarding your condition, medication, tests, or treatment. If the doctor believes it is necessary to speak with you personally, he will return your call as soon as practical. Many diseases have similar symptoms, so if you call with a complication or a new problem, please understand the need for an examination in the office before any diagnosis can be made or treatment can be rendered.

Emergencies
We encourage our patients who have an urgent problem to call the office for instructions. We can be reached 24 hours a day, seven days a week.

401-274-5844
401-294-9429
401-658-0047

PROVIDENCE
NORTH KINGSTOWN
CUMBERLAND

When the office is closed, our answering service will take your name, number, and message, and contact the doctor in our practice who is covering emergencies. He will return your call as soon as possible.

In a true emergency, go to the nearest hospital emergency room. If necessary, the physician on duty will begin treatment and call us.

 


Patient Satisfaction

Doctor-patient relations
We make an effort to discuss your condition with you in detail and to negotiate a treatment plan that you find acceptable. Do not hesitate to ask questions. We believe solid doctor-patient relationships are built on mutual understanding. We welcome suggestions or complaints regarding our service.

Second opinions
If you would like a second opinion, do not hesitate to request one. We can recommend appropriate specialists in the region, and send them information about your case.

 

Payment

Office services
Patients are requested to pay at the time of service. You should be prepared to pay any copayments, coinsurances, deductibles, and other services not covered by insurance. We accept cash, checks, and major credit cards. Our office does not extend credit.

Health insurance
We participate in many of the major plans available in this region. To “participate” means we will bill your insurance company and accept its approved amount as payment in full. You are responsible for any deductible, copayment, co-insurance, or other unpaid balance. Please remember, health insurance is intended to help the patient meet the cost of medical service; it is not a substitute for payment. Your insurance contract defines to what extent the company will cover services to you.

Managed Care
If you are a member of an HMO or other managed care plan, you must obtain the appropriate authorization from your plan prior to your exam, if you want them to pay for your care.

Reimbursement Specialist
Our reimbursement specialist is available to answer any questions concerning our fees and your insurance benefits. Phone 401-274-5844, Monday through Friday, 8am to 4pm.

   

   

Support staff
The members of our staff are courteous, efficient professionals, skilled and specialized to assist you in the office and on the telephone with every aspect of your office visit, treatment, follow-up care, and insurance claims.

Patient Records
Registration
On your first visit, a permanent record will be established. Be sure to complete your medical history and registration form as thoroughly as possible. Pay special attention to listing any and all current medications, the dosages, and how often you take them each day.

Confidentiality
Your medical record is strictly private. No information regarding your condition will be given to your employer, friends, or relatives without your written permission, except when required by law, as in cases involving industrial injuries or assault, for example.
View our Privacy Policy